Capabilities

From problem mapping to working system.

I work across architecture, design and implementation, choosing the right level of technology for the service and the people using it.

01

Solution Architecture

Designing systems that connect platforms, information and business processes.

  • Microsoft 365
  • SharePoint
  • Dataverse
  • Power Platform
  • Blackboard
  • Integration design
  • Environment architecture
  • Deployment pipelines
  • Governance
  • Information architecture
02

Automation & Applications

Turning repetitive and manual processes into structured digital services.

  • Power Automate
  • Power Apps
  • Workflow design
  • Approvals
  • Notifications
  • Service management
  • Data processing
  • Business applications
03

Experience Design

Making complex systems understandable and usable.

  • UX
  • Accessibility
  • Information architecture
  • Interface design
  • User journeys
  • Design systems
  • Responsive interfaces
  • Front-end development
04

Learning Technology

Designing digital systems for teaching, learning and academic development.

  • Blackboard Ultra
  • Canvas
  • EchoVideo
  • Digital assessment
  • Academic development
  • Learning analytics
  • Learning experience design

The thread through the work

Learning technology remains an important specialist domain in my practice. It sits alongside service design, automation, data and front-end development—not around them.

See the capabilities in practice →