About
Designing across systems and experiences.
I work where people, technology and process do not quite fit together.
My story
I have always been drawn to problems where people, technology and process do not quite fit together.
My path started in design, but over time my work expanded into something broader. I found myself moving between user experience, learning design, web development, automation and digital systems, often working on the gaps between them.
A defining point came during my Master's project, where I worked alongside children with cerebral palsy to design with them rather than for them. That experience shaped how I approach every project today: start with the people involved, understand the problem properly, then design around what they need to achieve.
The Journey
Individual tools became workflows. Workflows became applications. Applications started connecting systems, data and people.
Since then, my work has taken me through education, freelance design, web development, learning technology and digital service delivery.
I have run my own business, worked across multiple organisations, designed learning experiences, built websites and developed tools to remove repetitive work.
That progression changed how I think about design. I no longer see an interface, workflow or application as an isolated output. I look at the wider system around it: how information moves, where decisions happen, what people need to do and where technology should support them.
Today
Today, I work across solution architecture, experience design and implementation.
My work includes designing Power Platform applications, automating Microsoft 365 workflows, improving learning technology environments, building data pipelines, creating accessible interfaces and developing reusable digital tools.
I enjoy working from the early stages of a problem through to delivery. That means understanding requirements, mapping processes, designing the architecture, shaping the user experience and then building the solution.
My background in learning and experience design keeps people at the centre of those decisions. My technical work lets me connect the systems around them.
How I Work
I tend to approach problems through five questions.
- 01What is happening now?
- 02Where are people losing time or struggling?
- 03What systems and information already exist?
- 04What should the future experience look like?
- 05What is the simplest sustainable way to connect everything?
From there, I move between architecture, design and development rather than treating them as separate disciplines.
What Drives Me
“There has to be a better way to do this.”
I like solving messy problems.
The most rewarding projects are often the ones where the starting point is a spreadsheet, a shared inbox, a manual process, a disconnected platform or a sentence like the one beside this.
Those are the problems I enjoy turning into clear, usable systems.
My goal is simple: design technology around people, remove unnecessary complexity and build solutions that make work easier to understand and easier to do.
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